Privacy Policy

swwindowanddoorco
Jun 8
2 min read

Privacy Policy

Effective date: June 8, 2026

Southwest Window & Door ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit swwindowanddoor.com or contact us through our website, online ads, or lead forms, how we use it, and the choices you have.

Information we collect

When you request a free estimate or contact us, we may collect:

Contact details you provide — your name, phone number, email address, and ZIP/postal code or service address.
Project details you share — the type of window or door work you're interested in and related information.
Information from online ads — if you submit a form through a Google or Meta (Facebook/Instagram) ad, the advertising platform shares the contact and project details you entered with us.
Website usage data — basic technical information collected automatically through cookies and analytics tools (such as your device type, browser, pages viewed, and how you reached our site).

We do not knowingly collect information from anyone under 18 years of age.

How we use your information

We use the information we collect to:

Respond to your request and schedule your free in-home estimate;
Contact you by phone, text, or email about your project and our services;
Confirm that your address is within our Central Arkansas service area;
Improve our website, advertising, and customer service; and
Comply with legal obligations.

How we share your information

We do not sell your personal information. We may share it only with:

Service providers who help us run our business (for example, scheduling, CRM, email, or hosting providers) and who are permitted to use it only to perform services for us;
Advertising and analytics platforms such as Google and Meta, used to measure and improve our ads; and
Authorities or others when required by law or to protect our rights.

Cookies and analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. We also use advertising and conversion-measurement tools from Google and Meta. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Text messaging

If you provide your phone number, you consent to be contacted by phone or text message about your inquiry and estimate. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

Data retention

We keep your information for as long as needed to respond to your request, provide our services, and meet legal, accounting, or reporting requirements.